Terms of service

Terms of Sale: All Major credit cards are accepted and no  C. O. D.  

Any damage must be reported within 24 hours of receipt of the item. The outside box damage should be photographed for claim. This is mandatory for any claims related to glass items.

The carrier who delivers merchandise to your door is responsible for loss and damages. At the time of delivery, all cartons received should be checked against the number on the bill of lading/packing list and if there are any discrepancies, it should be so noted on the bill of lading.

Shortages should be directly reported to the transportation company. Factory shortages must be reported to us within 10 days. Supporting documents must accompany each request.

Return of Merchandise: No merchandise will be accepted for credit or replacement without prior factory approval. YOUMUST CALL OR WRITE FOR RETURN AUTHORIZATION BEFORE SHIPPING. Return merchandise must be sent back Freight Prepaid and is subject to 20% handling charge. Please send copy of invoice with returned merchandise. old and obsolete inventory will not be accepted for warranty credit.

SHIP to: Lifegard Aquatics

8633 Sorensen Ave. Santa Fe Springs, CA 90670